Agon appoints Veritek to maintain exceptional European service coverage

From November 2019, Agon Systems will use Veritek to help support their estate of EAS devices across the UK and EU as they continue to expand their global footprint.

Veritek is the recognised leader in the provision of Pan-European After-Sales solutions to an array of equipment manufacturers and end-users across the UK and mainland Europe. For over 34 years, it’s helped its clients remove risk and cost from their business to deliver their service in a cost-effective and professional way.

Coincidently, both companies are neighbours on the same business park in Polegate, East Sussex, and Agon’s Customer Support team seized the opportunity to work with Veritek to continue to deliver outstanding customer service to their European clients.

Sean Welch, Managing Director of Agon, said: “Veritek was the perfect choice for Agon, as it’s the recognised leaders in supplying support to high tech devices across Europe and with 165 highly trained individuals within the service department, Agon was confident that its own high standards would continue to be met.”

 

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NOTES TO EDITORS

Agon Systems is a manufacturer of Electronic Article Surveillance (EAS) equipment based near Eastbourne, in the United Kingdom.  Over the last 23 years Agon Systems has produced more than 200,000 high-quality EAS antenna, which have been installed in some of the highest profile retail locations around the globe.

As an outsourced provider, Veritek is adept at working hand in hand with your own teams to relieve internal workforce pressures and achieve the best customer outcomes – be it through their Field Engineering teams (130+ FTE), Multi-Lingual Remote Helpdesk solutions and/or Repair Centres.